Reference

How star77 Handles Your Privacy

We collect only what we need to run your account, process your bKash, Nagad or Rocket transactions, and keep your wallet secure. This policy explains what data we hold, why we hold it, and how you can ask us to change or remove it.

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What We Collect and Why

star77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a star77 account, we ask for basic identity details — your name, phone number, and email address. These let us verify who you are and keep your account locked to you alone. When you deposit through bKash, Nagad, or Rocket, we receive transaction

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references and amounts so we can credit your wallet accurately. We do not store your mobile wallet PIN or full payment credentials on our servers. Your device type, browser version, and IP address are logged each time you access the lobby. This helps us detect unusual
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login patterns and flag access from regions where our service may not be available under local law. We use cookies to remember your session and language preference — nothing more. If you contact our support team through live chat or email, we retain that conversation so
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agents can follow up without asking you to repeat yourself. We share data with payment processors only to the extent needed to complete your deposit or withdrawal. No personal information is sold or passed to unrelated third parties for marketing. Availability of our platform depends on
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your local law and eligible regions, and we may restrict accounts accordingly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what personal information we hold, need something corrected, or want your account data removed entirely, reach out through any of the channels below. Our team handles privacy-related requests with priority so you are never left waiting for a clear answer about your own information.

DATA HANDLING PRACTICES

How We Protect What You Share

We treat your information the way we would want ours treated — locked down, minimal, and transparent. Below are the specific practices that govern how star77 stores, uses, and eventually removes your data from our systems.

Encrypted Storage

All personal data sits behind encryption at rest and in transit. When you send a deposit through Rocket or Nagad, the transaction reference travels over a secured channel before it reaches our ledger system. Your wallet credentials never touch our database in readable form.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. No advertising trackers run on star77 pages. You can clear cookies from your mobile browser settings at any time without losing your account — you will simply need to log in again.

Account Security

Each login triggers an OTP sent to your registered phone number. If someone tries to access your account from an unfamiliar device or IP range, we lock the session and notify you immediately via SMS. You control which devices stay trusted in your account settings.

Data Retention

We keep transaction records and account details for as long as your account is active, plus any period required by applicable regulation. Once you request deletion and we confirm there are no pending withdrawals, we remove personal identifiers from our active systems within a reasonable window.

Third-Party Sharing

Payment processors like bKash, Nagad, and Rocket receive only the data needed to complete your transaction — account reference and amount. We do not pass your name, email, or browsing activity to any external marketing platform or data broker.

Requesting Changes

You can ask us to correct inaccurate data, export a copy of what we hold, or delete your account entirely. Use live chat or email — state your username and what you need. We verify your identity through the same OTP process before making any change to prevent unauthorised modifications.

Common Questions About Your Data

These are the questions our support team fields most often when players ask about privacy. If your question is not covered here, open a live chat session and ask directly — we will give you a straight answer.

We collect your name, phone number, and email address during registration. These are used to verify your identity, secure your account with OTP login, and communicate important account updates. We do not ask for anything beyond what is needed to operate your wallet.

No. We never receive or store your mobile wallet PIN. When you deposit via bKash, Nagad, or Rocket, the transaction is authenticated entirely within your wallet app. We only receive the transaction reference and amount once you confirm on your end.

Contact our support team through live chat or email. State your username and request a data export. After verifying your identity with an OTP, we compile your stored information — account details, transaction history, and support logs — and send it to your registered email.

Yes. Send a deletion request through live chat or email. We verify your identity, confirm there are no pending withdrawals, and then remove personal identifiers from active systems. Some transaction records may be retained where required by applicable regulation.

We do not run third-party advertising trackers on our site. The cookies we use are limited to session management and remembering your preferences like language and lobby layout. You can clear them from your browser without losing your account.

Only support agents handling your specific request and system administrators maintaining account security have access to personal data. Access is logged, and staff operate under strict internal policies that limit what they can view or modify.

If your account stays inactive, we retain your data in encrypted storage. You can request deletion at any time. If you return after a period of inactivity, your account and wallet history remain intact until you explicitly ask us to remove them.

All transactions between your device and our servers are encrypted in transit. When you deposit through Rocket, Nagad, or bKash, the payment processor handles authentication on their side. We receive only a confirmation reference — not your wallet credentials or PIN.

We share data only with payment processors to complete your transactions — and only the minimum required, such as a reference number and amount. We do not sell or pass your personal details to external marketing platforms, data brokers, or unrelated third parties.

Access to our platform depends on your local law and eligible regions. We may restrict account creation or access where regulations do not permit our service. If your region is not supported, we will let you know during the registration process rather than after.

How star77 Handles Your Privacy

Reach Us About Your Data

How We Protect What You Share

Encrypted Storage

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Requesting Changes

Common Questions About Your Data

01 What personal data does star77 collect when I register?

02 Does star77 store my bKash or Nagad PIN?

03 How can I request a copy of the data you hold about me?

04 Can I delete my account and all associated data?

05 Does star77 use advertising cookies or tracking pixels?

06 Who can access my personal information within star77?

07 What happens to my data if I stop using the platform?

08 How does star77 protect my data during a deposit or withdrawal?

09 Will my information be shared with other companies?

10 Is star77 available in all regions of Bangladesh?

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